Services

Care Coordinators

At Friends Life Care, personal relationships mean everything, especially when it comes to good caregiving. Unlike long-term-care insurance, Friends Life Care arranges for and supplies your care. This helps us meet your individual needs with the best services possible.

When you enroll in the Friends Life Care Plan, a Care Coordinator will visit you in your home to get to know you — and your surroundings — long before you ever need us. Your Care Coordinator keeps track of your current health conditions, the medications you take, your living will and advanced directives, and any other important information we might need in the event of an emergency. Then, any time you require assistance, you simply call your Care Coordinator. He or she will select and schedule the details of your care, so you can recuperate worry free. If you need to reach us after hours, we have Care Coordinators on call 24/7.

Home Health & Support Services

• Home Health Aides — These are the caregivers we send to assist you with daily living activities, such as bathing, dressing, eating, moving about, toileting and continence issues.

• Registered Nurses and Licensed Practical Nurses — At the direction of your physician and in conjunction with your health-care benefits, we obtain and coordinate appropriate medical services in your home.

• Emergency Response Service — Members receiving care and members at risk are eligible to receive a LifeFone® medical alarm. Other members can purchase a LifeFone subscription for a small additional fee. With the touch of a button, LifeFone allows you to reach emergency services around the clock, wherever you are. For inquiries, e-mail jstorman@friendslifecare.org.

• Nutritional Support — We provide services like grocery shopping and food preparation (in accordance with any dietary restrictions or prescriptions) when you are unable to prepare meals for yourself.

• Adult Daycare — If needed, we can arrange for high-quality daycare to help prevent placement in a nursing home or an assisted living facility.

• Periodic Home Safety Review — Taking any limitations you may have into account, we come to your home periodically to help you identify and correct safety issues.

Nursing Home & Assisted Living

Friends Life Care makes every effort to help members stay at home for as long as safely possible; however, there are occasions when members require the specialized care of a nursing home or an assisted living facility (a residence for people who need minimal medical care, but who require help with bathing, dressing, mobility, etc.). Depending on the plan you choose, we will pay your selected daily benefit to the nursing home or assisted living facility of your choice.

Care That Moves with You

Your membership in Friends Life Care is portable. In other words, if you require our services while traveling or visiting anywhere in the U.S., or if you relocate to another state, you carry the plan with you. Friends Life Care provides the same level of care, and all the services remain the same for the same fees. We locate and coordinate qualified caregivers, according to our uncompromising standards, wherever you go.

Referral Services

In addition to our health-related services, Friends Life Care can refer you to reliable professionals and service providers whose references have been thoroughly checked and who receive consistently high marks from our members. If you need work done around the house or help with your personal affairs, Friends Life Care maintains a list of prescreened individuals and companies you can hire (at your expense) for the following:

• Home Maintenance
• Housekeeping
• Snow Removal
• Lawn Services
• Legal Services
• Financial Planning

For More Information

Contact us for answers to your questions or to schedule a meeting with one of our Plan Counselors with no cost or obligation.
In Pennsylvania: 215-628-8964
In Delaware: 302-426-1510